Step 1: Booking Made Easy

Choose the most convenient way for you to schedule an appointment—via our website, by texting us at (719-423-0306), or simply leaving a voicemail. Your wellness journey begins with a simple click or call.

Step 2: Prepping for Success

Fill out your initial paperwork here. Activate your Charm patient portal account and fill out the initial paperwork if sending in lab work. Provide us with the essential information we need to cater to your unique healthcare needs.

Step 3: Smooth Check-In – Appointment Day

Note: We operate without a live receptionist, but clear check-in guidance can be found as we will call you or connect with you by Zoom.

• Your phone number and email on file in your patient portal will be called or emailed at your appointment time or for Zoom (please be in the waiting room).
  Download the Zoom app here https://zoom.us/

An ‘appointment reminder’ email notification is sent 3 Days, 9 am MST, before the appointment. Please Confirm.

If necessary, you must reschedule or cancel your appointment at least 2 days before 9 a.m. MST to avoid being charged for your chosen time slot. We do charge for the full missed visit price. If you need to cancel, you can rebook at any time. 

Your appointment may be charged 48 hours before your booked time and date or at the time of the appointment.  

To

Step 4: In-Depth Consults

Your debut consultation lasts a full hour. This provides ample time to explore your medical history, current concerns, and future aspirations. Follow-up consultations generally take about 45 minutes, and wellness visits typically last 60 minutes.

Step 5: Your Wellness Blueprint – After Your Appointments

As needed you’ll receive a holistic treatment plan, including dietary advice, lifestyle tweaks, supplement recommendations, and mind-body medicine interventions. You’ll leave your telehealth or teleth appointment with a tangible plan and follow-up schedule.

You’ll Receive a Notice from Dr. Brown’s Virtual Dispensary from Fullscript Prescription including:

1. Treatment Health Plan: Dr. Brown will provide you with a treatment health plan that outlines her suggestions for your care.
2. Handouts: You will receive handouts that contain additional information and guidance related to your treatment.
3. Supplements: Dr. Brown may recommend specific supplements as part of your treatment plan. You will have the option to order these supplements through the Fullscript platform.
4. Functional Lab Tests: If Dr. Brown recommends functional lab tests, these will be discussed with you. Please note that there may be an additional charge for these tests, which will be sent directly from the lab used. However, the charges for the lab tests will be processed through Dr. Brown’s office, shop, or CHARM.

Step 6: Easy Check-Out

We make the payment process a breeze with our “Hands-Free Process,” securely storing your card details for effortless collection of co-pays and additional purchases.

Effortless Supplement Refills

Opt for our mail-order dispensary for refills shipped straight to your door—free of shipping charges (see Fullscript Here). Alternatively, we are partnered with Fullscript for your shopping experience.

Open Channels

Have a query or update between visits? Keep the lines of communication open with us via your visits. Your wellness is a journey, and we’re with you every step of the way.